Resources
Guides for quality teams.
Practical playbooks written for the people who own the numbers. No gated PDFs, no email walls — read everything, share anything.
UDS reporting: a practical guide for health center quality teams
What the Uniform Data System is, how the annual cycle works, why the clinical tables hurt — and the monthly habits that turn February into a verification exercise instead of an archaeology dig.
OutreachThe care-gap closure playbook for community health centers
Why year-end sprints fail, the six-step playbook that works all year, the staffing math behind outreach, and measure-specific tactics for screening, diabetes, and well-child visits.
ComplianceAI patient outreach and compliance: what clinics need to know
The TCPA in plain language, what the FCC says about AI-generated voices, why STOP must mean stop, HIPAA-aware message content, and the questions to ask any outreach vendor.
DataGetting quality data out of eClinicalWorks: a field guide
Where quality data actually lives in your EHR, the reporting pain points every health center hits, practical extraction approaches, and the validation discipline that makes numbers trustworthy.
MeasuresThe FQHC quality measure landscape, explained
UDS, payer quality programs, and value-based contracts all measure you at once — and the “same” measure means something different in each. A map of the territory, plus improvement levers ranked by effort.
The Quaility Index · liveThe public record of American healthcare quality
49,000+ hospitals, health centers, nursing homes, dialysis facilities, home health agencies, hospices, and ACOs — quality profiles from public federal data, free and browsable.
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