Pricing
Per-member-per-month for the platform. Packages for how you adopt.
A platform rate scoped to your active population, plus outreach and patient-experience packages sized to your stage — staff-led, AI-led, or both. The quote takes one call, not a procurement season.
How pricing works
Four rules. That’s the whole model.
A platform rate, scoped to your population
The core platform — unified record, quality measures, dashboards, worklists — is priced per member per month. A 5,000-patient clinic and a 50,000-patient network pay proportionally, fairly.
Packages that match your adoption, not a module maze
Outreach and patient experience come as packages sized to your stage — your staff in the calling workspace, AI agents, or both. You choose the shape once, in the quote — it doesn’t arrive as a year-two surprise.
No per-seat charges
Your whole team gets access — providers, MAs, front desk, quality, executives. Software that improves care shouldn’t get rationed by login.
No surprise professional-services invoices
Configuration, custom workflows, and new measures are how the product works, not a billable add-on. If we agree to build it, it’s in your rate.
What you’re pricing
Everything the platform can do. Nothing hidden in a tier.
Your quote bundles this into a platform rate plus the packages you actually want. Nothing here is locked behind a tier you discover later — the quote is the whole map.
- Universal patient record. EHR, claims, eligibility, and payer-portal data unified on an open data model — 20+ clinical entity types.
- Identity matching (EMPI). Probabilistic patient matching across sources, with a human review queue.
- 39 quality measures, nightly. Screenings, chronic disease control, behavioral health, maternal health, immunizations, medication safety.
- UDS data explorer. Year-round visibility into the data behind your clinical tables.
- Data-quality monitoring. Anomaly alerts on every pipeline run.
- RPA ingestion. Robotic process automation for payer portals with no export.
- AI voice + SMS outreach. Two-way conversations in patients’ languages, voicemail detection, instant opt-out, transcripts written back.
- Workflow surfaces. Deadline-ranked worklists, calling workspace, printable huddle sheets, point-of-care gap alerts, case management, forms.
- Executive dashboards. CMO and COO views — provider performance, gap closure, appointment funnel, no-shows.
- Patient experience. Journey-based surveys, service-recovery alerts in minutes, one-tap public review flow.
- Bespoke builds. Custom workflows, measures, field mappings, and integrations — shipped in days.
- Support from builders. You talk to the people who build the product, under a BAA.
Do the math
What is manual outreach costing you?
Move the sliders to your numbers. The AI absorbs the routine volume; your staff keep the conversations that need a human.
Assumes the AI absorbs ~85% of routine outreach volume — a working assumption you can pressure-test against your own workflows in a demo. Estimates only.
An honest note
Why we don’t publish a price list
Health-center populations differ wildly — a 3,000-patient rural clinic and a 100,000-patient multi-site network are not the same product deployment, and pretending one price grid fits both would mean padding it with asterisks.
We’d rather quote you in one call than play games with footnotes. You tell us your active population, your data sources, and how you want to run outreach — your team, our AI, or both. We give you one clear number for that shape. That’s the entire negotiation.
Questions
Pricing questions, answered straight
Implementation is scoped with your quote, so you see the full cost before you sign — and there are no surprise professional-services invoices afterward. Configuration and custom workflows are part of how the product works, not a billable line item.
Terms are discussed in your quote. Our stance: we earn renewals, not lock-ins. The product has to justify itself with measured results, every year.
Yes — the product is designed for exactly that path. Start with the platform and your own outreach staff in the manual calling workspace; the queues, logging, and analytics are identical. When you’re ready, hand a cohort to the AI agents and compare results on the same scoreboard. Your pricing follows the same shape — you add the AI package when you add the AI.
Yes. PMPM scales down as naturally as it scales up — a small active population means a small total. You get the same platform, the same AI outreach, and the same bespoke attention as a large network.
See it on your own data
Watch our AI call a patient.
Then imagine it calling
thousands of yours.
A 30-minute demo: live AI outreach, your quality measures on a unified record, and an honest conversation about what we'd build for your workflows.