HospitalsU.S. Virgin Islands › Gov Juan F Luis Hospital & Medical Ctr
1
CMS overall
of 5 stars

Gov Juan F Luis Hospital & Medical Ctr

Acute-care hospitals Emergency services
Location
St Croix, VI 00820
Ownership
Government - State
CMS Facility ID
480002
Phone
(340) 778-6311

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 1-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how Gov Juan F Luis Hospital & Medical Ctr compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Average
Patient experience · 22% of the score
HCAHPS patient-survey summary 3/5
Below average
Mortality · 22% of the score
1 of 4 measures worse than national
Below average
Readmission · 22% of the score
1 of 3 measures worse than national
Below average
Timely & effective care · 12% of the score
1 of 1 measures worse than national

The group(s) marked Below average pull the overall rating down most. Full measure detail is below.

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

3/5★★★★★Overall patient summary rating
54%rated the hospital 9–10
57%would definitely recommend
Cleanliness★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★★
Quietness★★★★★
Would recommend★★★★★

Mortality & safety

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Death rate — heart failure (30-day) 14.5% 11.6% No different
Death rate — pneumonia (30-day) 19.8% 16.2% No different
Death rate — stroke (30-day) 17.2% 13.3% No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 15.9% 15.0% No different
Readmission — heart failure 21.2% 19.7% No different
Readmission — pneumonia 15.7% 16.0% No different

Timely & effective care

Reporting period: Oct 2024 – Mar 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 10.0% 78.0%

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.