HospitalsTennessee › Physicians Regional Medical Center
3
CMS overall
of 5 stars

Physicians Regional Medical Center

Acute-care hospitals Emergency services Birthing-friendly
Location
Powell, TN 37849
Ownership
Proprietary
CMS Facility ID
440120
Phone
(865) 545-8000

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 3-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how Physicians Regional Medical Center compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Average
Patient experience · 22% of the score
HCAHPS patient-survey summary 3/5
As expected
Mortality · 22% of the score
8 measures, all about the national rate
Above average
Safety of care · 22% of the score
3 of 7 measures better than national
Below average
Readmission · 22% of the score
3 of 9 measures worse than national
Below average
Timely & effective care · 12% of the score
4 of 4 measures worse than national

The group(s) marked Below average pull the overall rating down most. Full measure detail is below.

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

3/5★★★★★Overall patient summary rating
67%rated the hospital 9–10
65%would definitely recommend
Cleanliness★★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★★
Quietness★★★★★
Would recommend★★★★★

Mortality & safety

Reporting period: Apr 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Complications — hip/knee replacement 3.5% 3.6% No different
Death rate — CABG surgery (30-day) 2.1% 2.6% No different
Death rate — COPD (30-day) 9.4% 8.8% No different
Death rate — heart attack (30-day) 13.5% 12.2% No different
Death rate — heart failure (30-day) 11.6% 11.6% No different
Death rate — pneumonia (30-day) 17.8% 16.2% No different
Death rate — stroke (30-day) 10.8% 13.3% No different
Serious complications (PSI-90 composite) 0.74 1.00 No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 15.1% 15.0% No different
Readmission — COPD 17.6% 18.2% No different
Readmission — heart attack 13.8% 13.6% No different
Readmission — heart failure 19.8% 19.7% No different
Readmission — hip/knee replacement 4.9% 4.8% No different
Readmission — pneumonia 15.7% 16.0% No different

Infections

Reporting period: Jul 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
C. difficile (C. diff) infection 0.03 1.00 Better than avg
Catheter urinary-tract infection (CAUTI) 0.00 1.00 Better than avg
Central-line bloodstream infection (CLABSI) 0.00 1.00 Better than avg
MRSA bloodstream infection 0.36 1.00 No different
Surgical-site infection — colon surgery 0.15 1.00 Better than avg

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 37.0% 78.0%
Left ED before being seen 3.0% 2.0%
Median ED time before leaving 198 min 161 min
Sepsis bundle compliance 54.0% 64.0%
Severe hypoglycemia (hospital harm) 1.00

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.