HospitalsTennessee › West Tennessee Healthcare Milan Hospital
NR
CMS overall
rating

West Tennessee Healthcare Milan Hospital

Acute-care hospitals Emergency services
Location
Milan, TN 38358
Ownership
Government - Local
CMS Facility ID
440060
Phone
(731) 686-1591

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

5/5★★★★★Overall patient summary rating
85%rated the hospital 9–10
82%would definitely recommend
Cleanliness★★★★★
Communication about medicines★★★★
Discharge information★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★★
Quietness★★★★★
Would recommend★★★★★

Mortality & safety

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Death rate — pneumonia (30-day) 15.7% 16.2% No different
Serious complications (PSI-90 composite) 0.98 1.00 No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 14.3% 15.0% No different
Readmission — pneumonia 15.1% 16.0% No different

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 72.0% 78.0%
Left ED before being seen 2.0% 2.0%
Median ED time before leaving 158 min 161 min
Sepsis bundle compliance 48.0% 64.0%
Severe hypoglycemia (hospital harm) 2.00

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.