HospitalsPennsylvania › Upmc Memorial
4
CMS overall
of 5 stars

Upmc Memorial

Acute-care hospitals Emergency services Birthing-friendly
Location
York, PA 17408
Ownership
Voluntary non-profit - Private
CMS Facility ID
390101
Phone
(717) 843-8623

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 4-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how Upmc Memorial compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Average
Patient experience · 22% of the score
HCAHPS patient-survey summary 3/5
As expected
Mortality · 22% of the score
7 measures, all about the national rate
As expected
Safety of care · 22% of the score
8 measures, all about the national rate
As expected
Readmission · 22% of the score
8 measures, all about the national rate
Above average
Timely & effective care · 12% of the score
3 of 4 measures better than national

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

3/5★★★★★Overall patient summary rating
74%rated the hospital 9–10
75%would definitely recommend
Cleanliness★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★★
Quietness★★★★
Would recommend★★★★

Mortality & safety

Reporting period: Apr 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Complications — hip/knee replacement 4.1% 3.6% No different
Death rate — COPD (30-day) 9.5% 8.8% No different
Death rate — heart attack (30-day) 12.0% 12.2% No different
Death rate — heart failure (30-day) 11.1% 11.6% No different
Death rate — pneumonia (30-day) 14.3% 16.2% No different
Death rate — stroke (30-day) 13.0% 13.3% No different
Serious complications (PSI-90 composite) 1.27 1.00 No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 14.8% 15.0% No different
Readmission — COPD 17.7% 18.2% No different
Readmission — heart attack 13.5% 13.6% No different
Readmission — heart failure 20.0% 19.7% No different
Readmission — hip/knee replacement 5.5% 4.8% No different
Readmission — pneumonia 16.8% 16.0% No different

Infections

Reporting period: Jul 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
C. difficile (C. diff) infection 0.47 1.00 Better than avg
Catheter urinary-tract infection (CAUTI) 1.21 1.00 No different
Central-line bloodstream infection (CLABSI) 0.60 1.00 No different
MRSA bloodstream infection 0.67 1.00 No different
Surgical-site infection — colon surgery 2.05 1.00 No different

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 96.0% 78.0%
Left ED before being seen 1.0% 2.0%
Median ED time before leaving 270 min 161 min
Sepsis bundle compliance 68.0% 64.0%
Severe hypoglycemia (hospital harm) 3.00

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.