HospitalsMichigan › University Of Michigan Health - Sparrow Eaton
1
CMS overall
of 5 stars

University Of Michigan Health - Sparrow Eaton

Critical access hospitals Rural Emergency services
Location
Charlotte, MI 48813
Ownership
Voluntary non-profit - Other
CMS Facility ID
231327
Phone
(517) 543-1050

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 1-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how University Of Michigan Health - Sparrow Eaton compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Above average
Patient experience · 22% of the score
HCAHPS patient-survey summary 4/5, 73% would definitely recommend
As expected
Mortality · 22% of the score
4 measures, all about the national rate
As expected
Safety of care · 22% of the score
1 measure, all about the national rate
As expected
Readmission · 22% of the score
6 measures, all about the national rate
Above average
Timely & effective care · 12% of the score
2 of 3 measures better than national

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

4/5★★★★Overall patient summary rating
76%rated the hospital 9–10
73%would definitely recommend
Cleanliness★★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★
Overall hospital rating★★★★
Quietness★★★★
Would recommend★★★★

Mortality & safety

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Death rate — COPD (30-day) 7.8% 8.8% No different
Death rate — heart failure (30-day) 9.9% 11.6% No different
Death rate — pneumonia (30-day) 14.1% 16.2% No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 15.0% 15.0% No different
Readmission — COPD 18.1% 18.2% No different
Readmission — heart failure 19.1% 19.7% No different
Readmission — pneumonia 16.2% 16.0% No different

Infections

Reporting period: Jul 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
C. difficile (C. diff) infection 0.58 1.00 No different
Catheter urinary-tract infection (CAUTI) 0.00 1.00 No different

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 74.0% 78.0%
Left ED before being seen 1.0% 2.0%
Median ED time before leaving 152 min 161 min

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.