HospitalsFlorida › Orlando Health-Health Central Hospital
3
CMS overall
of 5 stars

Orlando Health-Health Central Hospital

Acute-care hospitals Emergency services
Location
Ocoee, FL 34761
Ownership
Government - State
CMS Facility ID
100030
Phone
(407) 296-1000

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 3-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how Orlando Health-Health Central Hospital compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Average
Patient experience · 22% of the score
HCAHPS patient-survey summary 3/5
Above average
Mortality · 22% of the score
1 of 6 measures better than national
Above average
Safety of care · 22% of the score
1 of 7 measures better than national
As expected
Readmission · 22% of the score
8 measures, all about the national rate
Above average
Timely & effective care · 12% of the score
2 of 4 measures better than national

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

3/5★★★★★Overall patient summary rating
73%rated the hospital 9–10
73%would definitely recommend
Cleanliness★★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★
Quietness★★★★
Would recommend★★★★

Mortality & safety

Reporting period: Apr 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Complications — hip/knee replacement 3.8% 3.6% No different
Death rate — COPD (30-day) 6.6% 8.8% No different
Death rate — heart attack (30-day) 11.4% 12.2% No different
Death rate — heart failure (30-day) 11.5% 11.6% No different
Death rate — pneumonia (30-day) 13.1% 16.2% No different
Death rate — stroke (30-day) 11.1% 13.3% No different
Serious complications (PSI-90 composite) 1.01 1.00 No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 15.9% 15.0% No different
Readmission — COPD 18.5% 18.2% No different
Readmission — heart attack 14.6% 13.6% No different
Readmission — heart failure 20.3% 19.7% No different
Readmission — hip/knee replacement 5.2% 4.8% No different
Readmission — pneumonia 14.1% 16.0% No different

Infections

Reporting period: Jul 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
C. difficile (C. diff) infection 0.05 1.00 Better than avg
Catheter urinary-tract infection (CAUTI) 0.79 1.00 No different
Central-line bloodstream infection (CLABSI) 1.05 1.00 No different
MRSA bloodstream infection 1.39 1.00 No different
Surgical-site infection — colon surgery 0.88 1.00 No different

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 50.0% 78.0%
Left ED before being seen 1.0% 2.0%
Median ED time before leaving 148 min 161 min
Sepsis bundle compliance 63.0% 64.0%
Severe hyperglycemia (hospital harm) 10.00
Severe hypoglycemia (hospital harm) 2.00

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

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Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.