HospitalsCalifornia › John Muir Medical Center - Concord Campus
4
CMS overall
of 5 stars

John Muir Medical Center - Concord Campus

Acute-care hospitals Emergency services
Location
Concord, CA 94520
Ownership
Voluntary non-profit - Private
CMS Facility ID
050496
Phone
(925) 682-8200

The CMS overall star (1 = lowest, 5 = highest) summarizes up to 5 quality groups — see what drives it below.

What's behind this 4-star rating

CMS builds the overall star from up to five measure groups, weighted as shown. This is how John Muir Medical Center - Concord Campus compares to national on the measures in each group — it explains the rating without reproducing CMS's exact internal model. More on the data →

Average
Patient experience · 22% of the score
HCAHPS patient-survey summary 3/5
Above average
Mortality · 22% of the score
2 of 8 measures better than national
As expected
Safety of care · 22% of the score
7 measures, all about the national rate
As expected
Readmission · 22% of the score
11 measures, all about the national rate
Above average
Timely & effective care · 12% of the score
3 of 4 measures better than national

Patient experience

From the CMS HCAHPS patient survey (Medicare). Star ratings are 1–5; higher is better. Reporting period: Jul 2024 – Jun 2025

3/5★★★★★Overall patient summary rating
72%rated the hospital 9–10
75%would definitely recommend
Cleanliness★★★★★
Communication about medicines★★★★★
Discharge information★★★★★
Doctor communication★★★★★
Nurse communication★★★★★
Overall hospital rating★★★★
Quietness★★★★★
Would recommend★★★★

Mortality & safety

Reporting period: Apr 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Complications — hip/knee replacement 2.5% 3.6% No different
Death rate — CABG surgery (30-day) 1.4% 2.6% No different
Death rate — COPD (30-day) 7.1% 8.8% No different
Death rate — heart attack (30-day) 11.2% 12.2% No different
Death rate — heart failure (30-day) 8.9% 11.6% Better than avg
Death rate — pneumonia (30-day) 12.7% 16.2% Better than avg
Death rate — stroke (30-day) 13.8% 13.3% No different
Serious complications (PSI-90 composite) 1.02 1.00 No different

Readmissions

Reporting period: Jul 2021 – Jun 2024

MeasureThis hospitalNationalvs. national
Hospital-wide readmission (30-day) 14.0% 15.0% Better than avg
Readmission — COPD 21.1% 18.2% No different
Readmission — heart attack 14.0% 13.6% No different
Readmission — heart failure 17.3% 19.7% No different
Readmission — hip/knee replacement 5.1% 4.8% No different
Readmission — pneumonia 17.3% 16.0% No different

Infections

Reporting period: Jul 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
C. difficile (C. diff) infection 0.93 1.00 No different
Catheter urinary-tract infection (CAUTI) 0.44 1.00 Better than avg
Central-line bloodstream infection (CLABSI) 0.34 1.00 Better than avg
MRSA bloodstream infection 0.00 1.00 Better than avg
Surgical-site infection — colon surgery 1.13 1.00 No different

Timely & effective care

Reporting period: Jan 2024 – Jun 2025

MeasureThis hospitalNationalvs. national
Healthcare workers vaccinated for flu 61.0% 78.0%
Left ED before being seen 1.0% 2.0%
Median ED time before leaving 148 min 161 min
Sepsis bundle compliance 70.0% 64.0%

CMS Care Compare measures (largely a Medicare population). Rates are this hospital's reported value vs the national figure for the same measure; “better / worse than average” is CMS's own statistical comparison. Mortality, readmission, and infection measures are risk-adjusted; lower is better for those, higher is better for screening, sepsis care, and patient experience. How to read these →

Ratings like this move when care gaps close at the population level. Quaility's AI-native population health platform unifies every data source into one record and runs the outreach that turns measures into results — without replacing your EHR.

See the population health data platform →
Source: CMS Care Compare — Hospital General Information + HCAHPS, Complications & Deaths, Unplanned Visits, Healthcare-Associated Infections, and Timely & Effective Care datasets. US-government public domain, republished with provenance. Spot an error? Tell us — corrections are published, not buried.